Support & Policy
FAQ
For frequently asked questions, check ''Support > FAQ'' first. Categorized into 5 groups (Account / Data / AI / Community / Billing) and searchable by keyword.
FAQ
1:1 Inquiry
For questions not in the FAQ, use ''Support > 1:1 Inquiry'' to contact the operations team. Replies arrive in 1–2 business days and you receive a Telegram notification if Telegram is linked.
Announcements
Service notices and updates are posted under ''Support > Announcements''. Scheduled maintenance / new features / fixes are announced at least 7 days in advance.
Telegram Linking
Link Telegram in ''Edit My Info > Telegram Link'' to receive: 1:1 inquiry replies / system maintenance alerts / keyword alerts (preparing). One-way link only — we do not read any messages you send.
Terms of Service & Privacy Policy
For full terms and the privacy policy, please check ''Footer > Terms of Service / Privacy Policy''. When amended, it is announced at least 7 days before the effective date.
Investment Disclaimer
All information (stocks / strategies / backtest results / AI summaries) is for reference only and does not constitute investment advice or trading signals. Stock investment carries the risk of capital loss, and all investment decisions and outcomes are solely the responsibility of the user.
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